October 12, 2006

Penelope Smith
Matoza Construction
1287 Greenbrook Drive
Danville, CA 94526

Dear Penelope:

First, let me congratulate you and your team on earning Diamond Certified for the third consecutive year. Matoza Construction scored "highest in quality" in ongoing independent customer satisfaction surveys. In addition to your company's high customer satisfaction rating score, I was equally impressed with all of the enthusiastic customer comments I read in the verbatim customer survey comments, Question 3 of your research report.

Most design & build contractors can't qualify for Diamond Certified because of the customer satisfaction standards required. Additionally, in order to maintain Diamond Certified, Matoza Construction must continue to score "highest in quality" in Ongoing Research performed by American Ratings Corporation. So, just earning and maintaining your Diamond Certified Status is a great achievement.

Again, congratulations on earning Diamond Certified for your third consecutive year.
High customer satisfaction is the ultimate accomplishment in business.

Sincerely

Jim Stein
Founder and Chief Executive Officer